Flower Delivery Rush Green is dedicated to providing a trusted, local service for households and businesses alike. We understand the importance of delivering not just beautiful, but also fresh flowers to every doorstep. With our Fresh Flowers Guarantee, we promise premium quality arrangements and your complete satisfaction in every order within Rush Green and the surrounding areas.
While our team handles each bouquet with exceptional care, we understand there may be rare instances where flowers arrive damaged due to transport conditions. If your order arrives with significant damage or quality concerns, please notify us promptly on the day of receipt, providing supporting details and photographs of the issue. This will enable us to verify and resolve the matter efficiently, ensuring you get to enjoy beautiful, fresh flowers as intended.
Every floral arrangement leaving our premises is crafted with the freshest blooms available. As a local Rush Green florist, we guarantee the freshness of our flowers for at least 5 days from the delivery date, provided they are cared for according to our guidelines (including fresh water, trimming stems, and optimal placement). If you follow the care instructions and your flowers do not maintain their freshness for this period, please let us know so we can assist you.
Your satisfaction is our top priority. If your flowers are damaged on arrival or fail to meet our quality and freshness standards within the guaranteed window, you can request either a full refund or a replacement bouquet. Each case will be handled individually to ensure fairness and resolve any issues quickly. Where possible, we will prioritise sending a replacement at the earliest available time, or arrange a secure refund according to your original payment method. Please retain your order confirmation as reference when contacting us about a return or refund.
We are committed to maintaining our reputation as a reliable Rush Green florist, trusted by both households and businesses. If you are dissatisfied or have any concerns about your order, please contact our customer care team with your order details and a description of your complaint. Our friendly team will acknowledge your complaint promptly and begin investigating the matter straight away. Most issues are resolved within 48 hours, but more complex matters may take slightly longer. Rest assured, we value your feedback and aim to ensure every customer receives outstanding service.
Flower Delivery Rush Green is proud to serve as your local florist, providing fresh flowers and attentive customer care to our community. Every order is important to us, and we work hard to guarantee satisfaction in every bouquet we deliver. Thank you for choosing Flower Delivery Rush Green – where quality, freshness, and reliable service come first.
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